Effective Date: June 17, 2026
Aesther Behavioral Health Services LLC (“Aesther,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Aesther Behavioral Health Services LLC
320 West Lanier Ave. Suite 200
Fayetteville, GA 30214
Phone: (770) 285-0233
Fax: (770) 691-5136
Email: info@aestherbhs.com
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Information submitted through contact forms
Appointment requests and scheduling information
Communications you send to us
We may also collect certain technical information automatically when you visit our website, including:
IP address
Browser type
Device information
Pages visited
Website usage data through analytics tools
As a healthcare provider, Aesther Behavioral Health Services LLC is committed to protecting your Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable.
PHI includes information that identifies you and relates to your physical or mental health condition, healthcare services provided to you, or payment for healthcare services.
We use and disclose PHI only as permitted or required by applicable laws, including HIPAA.
Examples include:
Providing treatment and coordinating your care
Scheduling appointments
Processing payments and healthcare operations
Communicating with you regarding your care
Complying with legal obligations
A separate HIPAA Notice of Privacy Practices may be provided to patients receiving clinical services. That notice explains in greater detail how your PHI may be used and disclosed, your rights regarding your health information, and our legal responsibilities under HIPAA.
If you become a patient of Aesther Behavioral Health Services LLC, you may receive additional privacy documentation during the intake process.
Please note that information submitted through general website contact forms, standard email communications, or telephone messages may not be fully secure.
We encourage patients not to submit sensitive medical information through website contact forms or unsecured email.
Clinical information should only be shared through approved secure communication methods, including designated patient portals.
Existing patients may access the secure Optimantra patient portal to:
Schedule and manage appointments;
Exchange secure communications;
Access healthcare-related information, where available.
Information transmitted through the secure patient portal is subject to applicable privacy and security safeguards.
Aesther Behavioral Health Services LLC offers telehealth services where appropriate.
Telehealth appointments are conducted using secure platforms designed to protect patient confidentiality. Patients participating in telehealth services may receive additional consent forms outlining the risks, benefits, and privacy considerations associated with remote care.
We may use collected information to:
Respond to inquiries;
Schedule appointments;
Provide healthcare services;
Improve our website and services;
Maintain records;
Comply with legal and regulatory obligations;
Protect the safety and security of patients, staff, and our practice.
We do not sell your personal information.
We may disclose information when necessary to:
Healthcare providers involved in your care;
Business associates performing services on our behalf;
Insurance companies and payment processors;
Government agencies as required by law;
Prevent serious threats to health or safety;
Comply with court orders or legal obligations.
Any third parties that handle PHI on our behalf are required to maintain appropriate safeguards and comply with applicable legal requirements.
Our website may use cookies and analytics tools to improve website functionality and understand how visitors use our site.
These technologies may collect non-identifying information such as:
Browser type;
Device type;
Pages viewed;
General geographic region.
You may adjust your browser settings to decline cookies; however, certain features of the website may not function properly.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
While we strive to protect information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Subject to applicable laws, including HIPAA where applicable, you may have the right to:
Request access to your health records;
Request corrections to your records;
Request restrictions on certain uses or disclosures;
Request confidential communications;
Obtain an accounting of certain disclosures;
Request a copy of applicable privacy notices;
File a complaint regarding privacy practices without fear of retaliation.
Requests regarding health information should be directed to our office using the contact information listed above.
Our website may contain links to third-party websites or services, including patient portals. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you access.
Our services are intended for adults aged 18 years and older. We do not knowingly collect personal information from children through this website.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised Effective Date.
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Aesther Behavioral Health Services LLC
320 West Lanier Ave. Suite 200
Fayetteville, GA 30214
Phone: (770) 285-0233
Fax: (770) 691-5136
Email: info@aestherbhs.com